Elevated error rates affecting some API requests

Incident Report for Lusha Status Page

Resolved

All services are fully operational. Support has confirmed customers are back to normal operation.
Posted Aug 03, 2026 - 17:04 IDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 03, 2026 - 16:46 IDT

Update

We have identified the cause of the elevated error rates and are working on a fix.
We will update once remediation is in progress.
Posted Aug 03, 2026 - 15:44 IDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 03, 2026 - 14:40 IDT

Update

We are currently investigating an issue that may cause elevated error rates and degraded performance for some users.
Our engineering team identified the issue through automated monitoring and is actively working to determine the root cause.

Some requests may fail or respond more slowly than usual during this time.
We will provide another update within 30 minutes, or sooner if the situation changes.

We apologize for the inconvenience and appreciate your patience.
Posted Aug 03, 2026 - 14:06 IDT

Investigating

We are currently investigating this issue.
Posted Aug 03, 2026 - 13:50 IDT
This incident affected: Lusha services (PlugIn, Prospecting, Lusha Dashboard, Lusha API).